Successful managers
have one thing in common, they take a proactive approach to hiring.
They reach out for top talent. These questions are an aid in the
selection process and are not meant to grill a prospective candidate.
The last thing we want to do even in an employer-driven marketplace,
where every company is going after the same "one candidate,"
is to interrogate a candidate. So how many manhole covers are in
Los Angeles? Answer: A lot...
Are you currently
employed?
Why are you
considering making a change?
How
did you do in relation to the other sales people in your firm?
How
did you rank relative to your district or region?
How
many other sales people were there?
What
did you earn last year?
How
would your manager describe you?
Why don't you
tell a little bit about yourself professionally?
Tell me something
about yourself that I wouldn't know by reading your resume.
What
criteria are you going to use to evaluate the company for which
you are going to work?
What
is your family's or your spouse's chief criticism of you?
How
did your previous employers treat you?
What
two or three things are most important to you in your job?
What
accomplishments in your last position are you most proud of?
Describe
the best boss you ever had?
Why
have you decided to leave your present position?
What
qualities do you think a successful manager possess?
What
makes you angry?
Tell
me about a sales project that really got you excited.
What do you consider a good day's sales effort?
Tell me about a time when you exceeded both your quota and your
goals.
When
the pressure is on, where does your extra energy come from?
How
often do you find it necessary to go above and beyond the call of
duty?
Give
me an example of your initiative in a challenging situation. What
are some of the things in sales that you find difficult to do?
Tell
me about a sale that was, for all intents and purposes, lost. How
did you turn the situation around?
What are the three most common objections you face?
What would you say if the customer said, "It's too expensive"?
Tell me about your most difficult sale. How could you have prevented
problems from arising?
It is sometimes difficult to get an immediate yes from customers.
What do you do in these situations?
When do customers really try your patience?
Tell me about a sale you couldn't close because of lack of information.
What did you do?
How
do you feel when you get rejected?
Tell me about an important sale that went on the rocks. How did
you weather the storm?
How
do you react when you miss a sales quota?
Do
you consider yourself successful?
What
do you feel are your personal limitations?
What
sales achievement are you most proud of?
What
do you consider your greatest strength?
How
do you rank among your peers?
What
types of people do you sell to in your current job?
Tell me how you made an "impossible" sale.
Tell me about a time when your timing was good.
Tell me about a time when your timing was bad.
What do you do when you can't get a word in edgewise?
Give me a 2 minute presentation of your current companies or your
prior company's product.
How
do you get a fix on people in the first few moments of meeting them?
How
do you turn things around when the initial impression of you is
bad?
Tell
me about how you dealt with an angry or frustrated customer. How
often do you prepare sales reports?
How
detailed are they?
When and where in the sales process have you found silence to be
a useful tool?
How
do you approach getting an understanding of a customer's needs?
What
business or social situations make you feel awkward?
How
many calls do you make in a day?
Time
Management, Organization How much time do you spend doing paperwork
and non-selling activities?
How do you organize yourself for day-to-day activities?
Describe
a typical day. Tell me about the planning for an important project.
Tell me about the problems you face in getting all the facets of
your job completed on time. What are the component parts of your
job, and how much time do you spend on each?
How many accounts do you like to handle at one time?
Do you set goals that are easy or difficult to reach?
Tell me about some long-term working goals and how you are getting
along in achieving them. Market Penetration What steps are involved
in selling your product?
How long does it typically take from initial contact to close the
sale?
What percentage of your sales calls result in full presentation?
What kind of people do you like to sell to?
What kind of people don't you like to sell to?
Have you ever broken in a new territory for an employer?
How do you turn an occasional buyer into a regular buyer?
What was the most important account you have worked on?
Tell me about a difficult collection problem. What are you most
proud of in your ability to develop a marketplace?
Sales Maturity What would you feel are the major personal characteristics
of a successful salesperson?
What
have you learned from the different sales jobs you've had?
What
aspects of your work do you consider most crucial?
Why do people buy a product or a service?
What kinds of rewards are most satisfying to you?
What are some of the things you have found especially motivating
over the years?
What do you dislike most about sales?
Problem Solving and Decision Making What kind of problems do you
have to solve as a salesperson?
Do you regard them as complex or overwhelming?
Have you ever made a quick decision that cost you money?
What kinds of decisions are most difficult for you?
What
is the biggest mistake you have made in your career?
Do you discuss important decisions with anyone? Teamwork Explain
your role as a group member of a sales force. How would you define
a conducive work atmosphere?
How
do you deal with disagreements with others?
Have
you ever had to change your behavior to work successfully with others?
Have
you ever been with a sales team that fell apart?
How
does your boss get the best out of you?
How do you get the best out of your boss?
Describe the best manager you ever had.
Describe
the worst manager you ever had.
Tell me about the last time you really got angry about a management
decision.
If
you could make one constructive suggestion to your current management,
what would it be?
How do you take direction?
How do you take criticism?
What are some of the things your boss did that you disliked?
What types of decisions are beyond your level of authority at your
current job?
It a co-worker came to you with a complaint about the job, how would
you react?
Do you feel you are adequately recognized for your contributions?
Tell
me about yourself.
Tell me something
about yourself that I wouldn't know by reading your resume.
Why do you
want to work here?
What do you
really want out of your next job?
What are your
salary goals or expectations?
What new skills
or ideas do you bring to the job that internal candidates might
not offer?
What would
you like to accomplish that you were not able to accomplish in your
past job?
What have you
learned about our company from employees, customers, or someone
else?
Why should
I hire you?
What brings
you to this point in your career?
Why are you
ready to leave your current job?
What is your
motivation to do this kind of work?
What interests
you least about this job?
What interests
you the most about this job?
What are your
impressions of our company and its reputation?
We have a number
of applicants interviewing for this position. Why should we take
a closer look at you?
Prove to me
that your interest is sincere.
How have your
career motivations changed over the past few years?
Tell me about
your most difficult work or personal experience.
Give me an
example of how you completed a project despite obstacles.
Give me an example
of your determination.
Describe a time
when you tackled a tough or unpopular assignment.
Would your
current boss describe you as the type of person who goes that extra
mile?
Tell me about
a time you didn't perform up to expectations.
How have you
handled criticism of your work?
People tend
to be concept-oriented or task-oriented. How do you describe yourself?
What would your
colleagues tell me about your attention to detail?
How do you
manage your work week and make realistic deadlines?
Tell me about
a time you had to extend a deadline.
What personal
skill or work habit have you struggled to improve?
How do you
manage stress in your daily work?
How do you regroup
when things have not gone as planned?
How have you
prioritized or juggled your work load in your current job?
Describe a
professional skill you have developed in your most recent job.
When have your
skills in diplomacy been put to the test?
What were the
most rewarding aspects of your previous job?
What has frustrated
you about your current or previous job?
Describe your
ideal job.
What are the
limitations of your current job?
What do you
want to achieve or develop in your next position?
What interests
you the most about this job?
What interests
you the least about this job?
What concerns
you the most about performing this job?
Looking at
your own resume, what do you think your weaknesses are regarding
this job?
How did the
realities differ from your expectations in your previous job?
Would you be
able to travel or to work extended hours necessary to perform the
job?
Do you prefer
continuity in structure or frequent change in your daily routine?
What aspects
of the job give you the most confidence?
What skills
do you offer that are most relevant to this job?
How would you
enrich your current or most recent job?
Why is this
job a particularly good fit for you?
What is your
most productive or ideal work setting?
Tell me about
two or three aspects of your last job that you would never want
to repeat.
Tell me about
your least favorite manager or professor.
What type of
management style do you think is particularly effective?
Tell me about
your personal management style.
What are some
of the things your previous supervisor did that you disliked?
How do you organize
and plan for major projects?
Tell me about
a time you had to work under intense pressure.
How do you handle
tension with your boss?
Tell me about
a time you had to defend your idea to your boss.
Tell me about
a learning experience that affected your personal management style.
What personal
characteristics add to your effectiveness?
Tell me about
an effective manager or professor you have known.
What type of
people do you work with most effectively?
In your last
job, what projects did you prioritize?
Describe a time
when you acted on someone's suggestion.
What aspect
of your management style would you like to change?
Have you ever
felt defensive around your boss or peers?
Have you patterned
your management style after someone in particular?
Describe a leader
you admire.
Why do you want
this job?
Why do you want
to work for this company?
What excites
you about this industry?
Describe our
competition as you see it.
Tell me what
you know about my company.
Tell me what
you think are our distinctive advantages within this industry.
What are your
major interests in our company?
Why would you
be especially good working in this business?
What would you
do differently if you ran this company?
Why do you think
this company or industry can hold your interest over the long haul?
Tell me where
you think you'd like to be in five years?
What would you
do if one of our competitors offered you a position?
Tell me what
you know about the industry.
What is your
favorite product made by our company?
Where do you
think we are the most vulnerable as a business?
What do you
think of our newest product and ads?
Describe your
ideal career.
How do you stay
current?
If you had unlimited
time and financial resources, how would you spend them?
Outside of work,
tell me about an activity you've remained interested in over the
last several years.
What outside
activities complement your work interests?
What do you
do in your spare time?
If you had unlimited
leisure time, how would you spend it?
If you found
yourself getting burned out, what might you do to revitalize your
energy?
Do you have
a balanced lifestyle?
Tell me about
a time you were in a relaxed setting away from work and got an idea
that helped in your work.
How is your
personality reflected in the kinds of activities you enjoy?
What kinds of
leisure activities or methods help you perform your work better?
Our company
believes that employees should give back to the community.
What community
projects that can use your professional skills are particularly
interesting to you?
Describe how
a sport or hobby taught you a lesson in teamwork or discipline.
Tell me about
an interest that you outgrew.
What do you
do to relax?
When you aren't
at work, do you prefer an agenda or are you spontaneous?
Tell me about
a recent book or movie that you identified with.
What is the
most creative or innovative idea you have ever had?
Give me an example
of how you have overcome an obstacle in a creative way?
Why do you think
that some companies with good products fail?
Describe a time
when an existing process just didn't work.
How would a
former subordinate or associate describe your leadership style?
Describe an
improvement you personally initiated.
Tell me about
a time you had to persuade others to adopt your idea.
What would your
last supervisor say about your initiative?
Have your past
job appraisals adequately portrayed your leadership abilities?
Tell me about
one of your projects that failed.
How resourceful
are you?
Give me proof
of your persuasiveness.
How have you
demonstrated leadership by example?
Describe situations
in which you are most comfortable as the leader.
In what situations
are you a better contributor if you are not the leader?
Describe your
comfort level working with people of higher rank and people of lower
rank.
Tell me about
a time you had to alter your leadership style.
Tell me about
a good process that you made even better.
What sets you
apart from the crowd?
What are the
weaknesses in your skills relative to these job requirements?
Tell me about
your strengths?
What are your
weaknesses?
How is your
experience relevant to this job?
What is your
dream job?
What skills
do you think are most critical to this job?
Compared to
others with a similar background in this field, how would you evaluate
yourself?
Have you ever
been fired or asked to resign?
What are your
key skills?
What one weakness
or bad habit would you like to work on first?
What skills
would you like to develop in this job?
If you had to
stay in your current job, what would you spend more time doing?
How did you
enrich your current or past job?
To what do you
attribute your job successes?
Tell me about
a project in which you were disappointed with your personal performance.
What aspects
of your work earn the most respect?
What aspects
of your work are most often criticized?
Does the frequent
travel required for this work fit into your lifestyle?
Why have you
changed jobs so frequently?
Where do you
want to be in five years?
Tell me about
your long-term career goals?
Why is this
job the right one for you at this time in your career?
If you could
start all over again, what career direction would you take?
What achievements
have eluded you?
How would you
compare this job to others you are pursuing?
Have you progressed
in your career as you expected?
Tell me about
your salary expectations.
Why did you
stay in your last position so long?
Have you ever
been passed up for a promotion that you believe you were qualified
for?
Since this will
be your first job, how do you know you will like the career path
you choose?
What are your
aspirations beyond this job?
What new challenges
would you enjoy?
How long do
you think you would continue to grow in this job?
What career
path interests you within the company?
I see you've
been out of work for awhile. What difficulties have you had in finding
a suitable fit with your interests?
What do you
reasonably expect to earn within five years?
Have you ever
taken a position that didn't fit into your long-term plan?
How do you value
or measure the success of your work?
How pragmatic
or practical are you?
How do you balance
your reliance on facts vs. intuition?
What was your
greatest problem in your last job?
Tell me about
a problem that you were unable to anticipate.
Tell me about
a time you felt it necessary to act on an unpopular decision.
Describe a time
when a problem was not resolved to your satisfaction.
In what situations
do you have difficulty making choices?
Describe a situation
in which you felt the risks far outweighed the rewards.
How have your
technical skills been an asset?
Describe a situation
in which you applied technical skills to solve a problem.
How do your
technical skills, combined with other skills, add to your effectiveness
on the job?
Describe how
you've used a problem-solving process.
What is your
logic or framework for solving a problem?
Have you ever
resolved a long-standing problem?
Tell me about
the most difficult problem with which you have dealt.
Tell me about
a time there was not a set procedure or precedent to help you attack
a problem.
Tell me about
a time when you failed to resolve a conflict.
That's all I
have. Do you have any questions for me?
Finally,
is there anything else about your background that would be helpful
for me to know?
Those
are all the questions I have. Is there anything else you want to
tell me?
As
we wrap up this interview, tell me, do you really want this job?
Why
are you ready to leave your current job after a relatively short
period of time?
What
do you want out of your next job that you haven't found yet?
How have your
motivations changed over the last few years?
Why is this
job an especially good fit for you?
Looking out
over the next five years, tell me about your goals and objectives.
How can I be
assured that you'll stay with us for more than a year or two if
we hire you?
If we were to
hire you and you ended up resigning, what would be the most likely
reason?
What is the
single most important lesson you have learned over your last three
jobs?
Tell me about
a contribution you have made to a team effort.
Give me an
example of a time you delivered more than what was expected of
you.
What accomplishment
is your greatest source of pride?
What situations
do your colleagues rely on you to handle?
Tell me about
a corporate goal that you were able to support through one or
more of your actions.
Tell me about
a measurable outcome of one of your efforts.
Describe an
ongoing problem that you were able to overcome.
Tell me about
a major accomplishment.
If I were
to hire you today, what would you accomplish first?
What accomplishment
was the most difficult for you to achieve?
Tell me about
a time you saved money for an employer or an organization.
What is your
greatest achievement to date?
Tell me about
something you accomplished that required discipline.
Tell me about
a project you completed ahead of schedule.
Tell me about
a person or group you had to work with to achieve something important.
Tell me about
an organization outside of work that has benefited from your participation.
What would
your friends tell me about you?
Tell me about
your relationship with your previous bosses.
Describe your
working relationship with your colleagues.
Tell me about
a work environment that is ineffective for you.
What situations
excite and motivate you?
Tell me about
a situation at work that frustrated you.
Tell me about
a problem you had with one of your work associates.
Can we check
all of your references?
What would
your last boss want to change about your work habits?
Are you most
productive working alone or in a group?
Tell me about
a situation where it was difficult to remain objective.
What is your
real personality beyond your professional image?
What environments
allow you to be especially effective?
How would
your last employer describe your work habits and ethics?
Did your customers
and primary constituencies enjoy working with you?
Will you complement
this department?
Tell me what
you learned from a recent book.
Tell me about
a workgroup you really enjoyed.
Describe a
time when you had to assist a co-worker.
What were
your failures in your last job?
What do you
think led to your company's downsizing?
Looking back
on your past job, is there anything you would have done differently
to avoid the possibility of an ultimate termination?
What do seek
in your next job that was missing from your last one?
I notice from
your resume that you've been out of work for several months. Why
is it taking you so long to find a job, and what have you been doing?
Why were you
fired?
Were you given
a verbal warning before being fired?
What were the
limitations in your past job, and what do you seek in a new one?
Your major
client has an
urgent need for you to be in Seattle tomorrow for a Board meeting.
That is also the day of your daughter's big dance recital. You promised
her you would attend. How do you handle this situation?
Tell me about
a time you didn't perform to your capabilities.
Give an example
of how you completed a project, despite major obstacles and disappointments.
An important
report that required several weeks of your work has just been returned
to you marked "rejected" with severe criticisms of your work. What
is your first reaction when the boss hands it to you?
Sell me this
pencil.
Why are manhole
covers round?
Since you did
so well in your past job, why weren't you promoted?
Why didn't you
complete your formal education?
Tell me about
the product you are currently selling.
How much of
your time is spend cold calling new accounts versus servicing existing
accounts?
How many new
accounts did you land last year?
What is the
most common objection you encounter, and how do you overcome it?
In an ideal
job, would you like to spend more or less of your time cold calling?
What lead sources
have you found most productive?
Tell me about
some of the most extreme lengths you have gone in order to close
a sale.
How have you
performed relative to your goals or quotas?
What about your
sales to existing accounts last year?
Did you meet
your goal during the previous year?
How do you feel
about overnight travel?
In comparison
to other salespeople, what do you see as your strengths and what
do you see as your weaknesses?