To help you get a jump start on preparing a competitive resume, please find the following samples. A very good approach is to simply lift the adjectives and the adverbs right off the page and insert your own personal data.

SHELLEY HILL
100 Suburbia Lane
Marina Del Rey, CA 90292
(310) 822-9700 Work
(310) 827-2600 Home
sh@aol.com

PROFESSIONAL SKILLS:

Applications
-Finance Industry: ATM, POS, Wire Transfer, Funds Trading, Home Banking, Cash Management
-Insurance Claims Systems
-Networking: SNA, X,25, Satellite


Computer Systems
-IBM 303x, 308x MVS. IMS
-IBM 3705 SNA VTAM, NCP
-Tandem NONSTOP 11, TXP


Functions
-Account Management
-Pre-Sales Consulting
-Post-Sales Installation
-Banking Industry Specialist

Software Skills
-FORTRAN, COBAL, TAL
-PASCAL


PROFESSIONAL EXPERIENCE:

TANDEM COMPUTERS, Los Angeles, California
August, 1983, - Present
Systems Analyst

Developed and implemented marketing strategies in successful sales campaigns to open up several major California banks for Tandem. Responsible for lead support and account management for four local customers. Provided regional specialist support for banking industry applications and large IBM systems environments. Coordinated and conducted sales presentations and demonstrations for prospective customers.

Awards: 8 Time Pre-Sales analyst of the quarter

IBM, Hartford, Connecticut
June 1979 -September 1981
Sales Engineer, Communications Specialist

Conducted product announcements and demonstrations for customers and IBM personnel. Assisted customers in managing crisis situations to ensure quick, pertinent problem resolution. Responsible for communications sales support at several large insurance companies in Hartford.

-Coordinated sales effort to implement MSNF (CPU networking).
-Led the implementation of SNA in a large communications network.
-Organized appropriate education for customer personnel.

Awards: SNA Sales and implementation, account support.


BEATRIX, Los Angeles, California
January 1983 - July 1983
Designer

Developed marketing strategy for garments with sales department. Organized formation of a design department. Supervised initial production of garments.

EDUCATION:

College of William and Mary, Williamsburg, Virginia. Graduated May, 1979.
Bachelor of Science in Mathematics; Economics Minor.

Fashion Institute of Design and Merchandising, Los Angeles
Graduated December, 1982.

Dale Carnegie Institute
Graduated December 1984

IBM Marketing Training Program
Graduated June, 1980

SHELLEY HILL
100 Suburbia Lane
Marina Del Rey, CA 90292
(310) 822-9700 Work
(310) 827-2600 Home
sh@aol.com

PROFESSIONAL SKILLS:

COMPUTER SYSTEMS: IBM System 34 and 38
IBM 370/155 DOS/VS with power and CICS
IBM 370/168 OS/MVS/HASP
Data General Nova and Eclipse

SOFTWARE SKILLS: COBOL
JCL/OS and JCL/DOS
System 34 OCL
Report Generators: MSA and UCC Report
Writer.
RPGII, DYL280
Interactive Text Editors: TSO, CICS, CLI
Source Program Control: Panvalet
Librarian

APPLICATIONS: Project Management
ACS: Garment and accounts receivable
package
MSA: Payroll and personnel package
UCC: General Ledger package
ITEL: Accounts payable/receivables,
general ledger, order/inventory
processing packages.
Hospital accounting
Lease accounting

FUNCTIONS: Manage support department
Pre-Sales consulting
Post-Sales Account Representative
Install, maintain, enhance application
software packages
Design program specifications, coding,
testing, implementation and documentation
Hire Post-Sales Consultants

EMPLOYMENT HISTORY:

6/81-Present APPAREL COMPUTER SYSTEMS (ACS), Los Angeles, CA
MANAGER OF SYSTEMS AND OPERATIONS - Developed and organized post-sales support department, and managed five Consultants. Prepared modification proposals, created installation schedules, installation, training, and client liaison. Implemented client and internal support procedures. Pre-sales activities included demonstrations, benchmarks, presentations, responding to Requests for Information and Requests for Proposal, prospect needs analysis, prototyping, and configuration analysis.

8/79 - 6/81 MSA, Los Angeles, CA
PRE AND POST-SALES CONSULTANT- Account Representative for the MSA Human Resource System. Pioneered the MSA Online application. Developed educational material for client and MSA employees. Job activities included:
project management, training classes and seminars, facilities management. Interacted with sales staff for online demonstrations and system consulting.

Awards: Kings Court and Tiger of the Month

1/79 - 7/79 ITEL, Los Angeles, CA
SYSTEMS ENGINEER - Installed ITEL's mini-computer Financial and Distribution software packages. Conducted pre-sales demos, trained customer and sales persons on applications, and served as staff coordinator. Evaluated other hardware/software systems for R&D.

11/77 -12/78 AMERICAN MEDICAL INTERNATIONAL (AMI). Los Angeles, CA
PROJECT LEADER - Managed the General Ledger installation. Supervised 7 systems analysts and programmers. Designed and implemented all report specifications per user requests. Developed data control procedures and trained data control clerks.

Awards: Received outstanding recognition for UCC installation.

1/76 - 11/77 ARCO, Los Angeles, CA
PROGRAMMER, SYSTEMS ANALYST - Responsible for the work assignment of 4 programmers. Designed and developed Lease Accounting system to meet FASB requirements. Converted Houston Refinery Accounting system to meet central accounting standards. Selected by Information Systems management for an accelerated employee development program in the internal Audit Department.

EDUCATION: Bachelor of Arts Degree in Mathematics from UNIVERSITY OF CALIFORNIA at Los Angeles, December 1975.

Curriculum included emphasis in Computer Science and Economics.